Shipping policy
Shipping Policy
Thank you for choosing us! Here’s everything you need to know about our shipping process:
1. Shipping Methods:
- We offer various shipping options to suit your needs. Standard shipping typically takes 4-5 business days for delivery.
2. Shipping Charges:
- Shipping is free for all orders over [amount]. For orders below this amount, a flat shipping fee of [amount] will apply.
3. Order Processing:
- All orders are processed within 1 business day. You will receive a confirmation email with tracking information once your order has shipped.
4. Delivery Times:
- Delivery times may vary based on your location and chosen shipping method. Please allow additional time during peak seasons.
5. Return Policy:
- Return Window: Items can be returned within 7 days of the purchase date.
- Condition for Returns: Items must be unused, in original packaging, with all tags and accessories.
- Video Requirement: To ensure a smooth return process, you must record a video while opening the parcel. This video must clearly show the condition of the item upon opening. Returns without this video will not be accepted.
- How to Initiate a Return: Contact customer service at support@india-dealz.com or WhatsApp us on +917620856407 between 9 a.m - 7 p.m to request a return authorization, including your order number and reason for return.
- Return Shipping: Return shipping is free for all eligible returns.
- Refund Process: Refunds will be processed within [number] business days after inspecting the returned item and video evidence.
- Exchanges: To exchange an item, follow the return process and place a new order for the desired item.
- Questions: For inquiries, WhatsApp on+917620856407 or email us on support@india-dealz.com.
6. Questions?
- If you have any questions regarding shipping or returns, please contact us at support@india-dealz.com