Frequently Asked Questions
Find answers to common questions about our products and services.
Eligibility for Returns:
Items can be returned within 7 days of the purchase date.
To be eligible for a return, items must be unused, in their original packaging, and include all tags and accessories.
Important Return Requirement:
To ensure a smooth return process, you must record a video while opening the parcel. This video must clearly show the condition of the item upon opening. Returns without this video will not be accepted.
Standard shipping typically takes 3-7 business days, but it is all subject to conditions.
No.
We accept all major credit cards/debit cards, UPI, Wallet, Netbanking and COD (Cash On Delivery) as secure payment methods. All transactions are encrypted and secure.
Once your order ships, you'll receive a tracking number via email and Whatsapp. You can use this number to track your package on our website or the carrier's tracking page.